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Tuesday, October 7, 2008

Gmail is slow

Gmail is slow

Symptoms:
While using Gmail, the response time for opening messages, switching labels, or performing actions is slow. No error appears.

Cause:
A conflict with software on your computer, browser cache that needs to be cleared, or a temporary problem on the Gmail server.

Solution:
Configure your security software
Internet security, firewall and anti-virus applications can prevent Gmail from working correctly.

ZoneAlarm

To use ZoneAlarm with Gmail:

1. Open ZoneAlarm , and click Privacy.
2. Click Site List, and then click Add.
3. Enter mail.google.com.
4. Click the X under Persistent Cookie Control for mail.google.com.
5. Set the cookie control to Allowed.
6. Clear your browser's cache, and log in to Gmail.


Clear your browser cache and cookies In Mozilla:
1. Log out of Gmail. Close all other open browser windows.
2. Click the Edit menu at the top of your browser, and select Preferences.
3. Click the + next to Advanced.
4. Select Cache under Advanced.
5. Click Clear Cache.
6. Click OK.

For other security softwares & browsers configuration visit here.

Gmail offers an encrypted site for extra security. Because browsers and security applications are more likely to trust encrypted data, visiting Gmail through its encrypted login will often resolve issues caused by that software.

Please try logging in to Gmail via https://mail.google.com.


HTTPS access

HTTPS access is available via https://mail.google.com, and our system offers an SSL-encrypted login by default. Your Gmail password is always encrypted when sent over the Internet.

You may find that Gmail is considerably slower over the HTTPS connection, because browsers do not cache these pages and must reload the code that makes Gmail work each time you change screens.

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